Moving to Paciolan!

The HSO is excited to move to our new ticketing platform, Paciolan,  starting on April 29.  Please note that if you are trying to purchase tickets to Mozart & Prokofiev, The Planets, or Avery @ 90, use this link.  If you are purchasing tickets to the Talcott Mountain Music Festival or anything in the 2024-2025 season, use this link.

Ticket Logins

Masterworks and Sunday Serenades Tickets

Use this link to purchase tickets to Masterworks and Sunday Serenades concerts for the 2023-2024 Season!

Talcott Mountain Music Festival Tickets

Use this link to purchase tickets to the 2024 Talcott Mountain Music Festival concerts!

Frequently Asked Questions

How Do I activate my new Paciolan Account?

  • You will be asked to provide the email address used for your Hartford Symphony Orchestra tickets.
  • A confirmation code will be sent to that email address.
  • Once you’ve entered the code, you will be prompted to create a new password.
  • Your Account will then be activated!

I have existing tickets purchased through What happens to them?

  • Your existing tickets remain valid.
  • You can access and manage your tickets here.
  • NO ACTION is needed on your part for these events.

How do I purchase tickets for new shows?

  • Visit our event pages for the desired show, and click “Get Tickets.” Only TMMF tickets are currently available on the Paciolan platform.
  • If you have not already created a Paciolan account, than you will be prompted at checkout to create an account to complete the purchase.

Additional Information

  • We understand this transition may require adjustments. We appreciate your patience and cooperation while this transition is underway.
  • Our website and email communication will be updated to clearly indicate which ticketing system applies to each show.
  • We encourage you to explore the Paciolan platform and familiarize yourself with its features. Visit for more information.
  • The Hartford Symphony and The Bushnell have separate Paciolan logins, and you must purchase HSO tickets through your HSO login.
  • Phone and in person is always an option to purchase tickets. You can call the box office at 860-987-5900 or visit the Box Office during business hours: M-F 10a-5p at 166 Capitol Avenue, Hartford.

We are here to help!

Call the Box Office at 860-987-5900

Email us at