Exchanging Tickets

Exchanges and tax deductions can only be processed or arranged before your scheduled performance. We regret that we cannot process exchanges or tax deductions after your scheduled performance.

We regret that ticket refunds are not possible.

Single-tickets may be exchanged in the same fashion as subscription tickets but are subject to a $4.00 per ticket exchange fee.

All exchanges are subject to ticket availability. Tickets can only be exchanged for concerts in the current season. For information on which concerts are eligible for exchanges, please consult your subscriber handbook or call HSO Ticket Services in advance of the concert you wish to exchange out of.

The HSO reserves the right to limit the number of exchanges possible into any given concert.

Exchanges are NOT available for complimentary tickets, free ticket vouchers, or ticket purchased through group sales or program specific promotions.


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Single & Flex Cards: 860.987.5900
Subscriptions: 860.244.2999

Box Office

The Bushnell
166 Capitol Ave
Hartford, CT 06106

©2018 Hartford Symphony Orchestra
The Bushnell: 166 Capitol Ave. Hartford, CT 06106