COVID-19 Updates

  • Programming Updates

    As Connecticut faces continued uncertainty about when we will be permitted to safely gather in large numbers, the Hartford Symphony Orchestra has made the difficult decision to cancel the remainder of the 2020-2021 Masterworks season.  In addition, the April, 2021 performances of Harry Potter and the Goblet of Fire™ in Concert will be rescheduled to a date to be determined.  

    Masterworks subscribers who hold tickets to the cancelled Masterworks performances have the following options:

    • Any tickets remaining in your current package may be applied to the 21-22 season
    • You may donate the value of your Masterworks tickets back to the HSO as a tax-deductible gift
    • You may request a refund

    The HSO Box Office can be reached by sending an email to (preferred method) or leave a message at 860-244-2999.

    Harry Potter and the Goblet of Fire™ in Concert ticket holders will be contacted as soon as a new date is scheduled.

    While the HSO is unable to have a traditional season, it is thrilled to announce its plan to continue its monthly HSO Spotlight Series, performances featuring HSO musicians recorded in unique venues in and around Hartford available on-demand for a limited time. In addition, the HSO will continue its free monthly Masterworks In-Depth with Carolyn Kuan series – a deep dive into the planned programming of this season’s Masterworks series, featuring amazing special guests. The HSO is also planning an exciting summer season of outdoor performances – with the hopeful return of the beloved Talcott Mountain Music Festival.


  • HSO To Go

    Introducing HSO To Go, our new online home for performances, music education, and other great digital content featuring HSO musicians!

    Listen to an archival recording of the HSO, learn from a master teacher, and connect with HSO musicians all from the comfort of your own home. 

    HSO to Go will be updated frequently, so be sure to check back often to see what’s new!

    Click here to visit our HSO To Go webpage!

  • Sustaining the HSO during COVID-19

    To our Generous Supporters,

    The Hartford Symphony Orchestra, like so many other great arts institutions, is exercising an abundance of caution during this public health crisis and our administrative staff have put measures in place that allow us to continue our work remotely while The Bushnell is currently closed to all activity.

    Even though our performances and events have been cancelled or postponed in accordance with Governor Lamont’s directive, the “show” must go on. We are creators, improvisers, innovators. While we cannot control Covid-19, we can respond to it with imagination and determination. Historically, the world’s most transformative art has been created out of struggle and perseverance under difficult conditions.

    As lovers of the arts, the Hartford Symphony needs you now more than ever.  Behind closed doors, our staff continues the work of this great institution.  We are still busy planning performances, selling tickets, designing beautiful publications, and preparing for an historic 25th season of the Talcott Mountain Music Festival this summer. When the stage lights come up once again, we will gratefully reveal the fruits of our labor to you, our loyal supporters, who have walked this journey with us.

    For years we have said that music builds community.  Now, more than ever, we feel that music is community. Music possesses the rare and immense power to lift spirits, cleanse the soul, and bring us all together under a common language.

    The Hartford Symphony and our community are a team. Successes are sweetened and defeats softened because we experience them together. And at a time like this, we want to say sincerely, thank you for being on our team. We hope you will walk with us hand in hand though this difficult time and enjoy the beautiful future on the other side.

    As we are temporarily without ticket revenue, your support at this time is crucial.  Please consider renewing your support now, making an extra gift, or choosing this time to pay your outstanding pledge to our Annual Fund to help maintain our operating needs.

    Click here to donate now.

    If you have any questions or concerns, please feel free to reach out at any time and we’ll be happy to speak with you.  Our phone numbers, listed below, are going directly to our emails, so we can remain in touch to answer your calls.

    Most gratefully, from the HSO Development Staff,

    Ruth Sovronsky, Development Director – 860-760-7321

    Eric R. Hutchinson, Corporate & Foundation Relations Manager – 860-760-7329

    Jen Galante, Annual Fund & Special Events Manager – 860-760-7302

    Ted Bruttomesso, Capital Campaign Manager – 860-760-7309

  • 2021 Orchestra and Staff Adjustments: FAQs (and Answers)

    What are the HSO’s latest plans for the remainder of this season?

    As we face continued uncertainty about when we will be permitted to safely gather in large numbers, we have made the difficult decision to cancel the remainder of the 2020-2021 Masterworks season.  The safety of our patrons, musicians, and staff is paramount, and unfortunately that means we must delay our major in-person concerts for a while longer.  Additionally, our planned April 24, 2021 performance of Harry Potter and the Goblet of Fire in Concert will be postponed to the 2021-22 season, date to be determined.

    While we are unable to proceed with a traditional season, we are thrilled to announce the continuation of online concerts and special events, and look forward to a busy summer season in 2021.   Please see below for more programming details and click here to access our December 15th press release.

    What has the HSO done to keep its staff and musicians employed throughout this crisis?

    With the tremendous support of donors, ticket buyers and institutional funders, plus  important support from the federal and state government, we were able to keep all our staff and musicians employed and fully compensated through August 2020. While the staff worked steadily, musicians were kept on salary whether they were working or not.  (For just one week in the spring, all employee compensation was reduced by 20% as we awaited confirmation of the approval of our Paycheck Protection Program loan.) From August 31 through September 27 the orchestra was “off-contract,” meaning they do not receive compensation during this period.  Unfortunately, in response to the forced cancellation of regular programming, the orchestra was furloughed as of September 28, 2020.  

    Why did the HSO furlough the orchestra musicians?

    Faced with diminishing prospects for the continuation of our outdoors concerts this fall, (the orchestra’s union-mandated minimum temperature requirement is 68 degrees), and state government regulations forbidding indoor events of more than 25 people (including performers, crew, etc.), all regular programming has been cancelled through June 2021.  Without our regular programming we cannot generate the typical earned revenue we rely on, and therefore, are without the financial resources needed to keep 86 musicians and 17 staff members on full salary.

    After careful consideration of our options and the delicate balance of our imperative to protect the long-term survival of the HSO with short term goals, the HSO management team and Board of Directors made the heart-wrenching decision to furlough the regular musicians of the Hartford Symphony Orchestra as of September 28th for an undetermined period of time, and to impose staff furloughs and pay cuts as well.

    What changes were made to the HSO’s staff?

    Given the conditions referenced above, 2 staff members are currently furloughed, 1 position has been eliminated and 1 position is left unfilled indefinitely.  All remaining staff have taken substantial compensation reductions ranging from 20% to 50%, Music Director Carolyn Kuan included. 

    Are the furloughed musicians and staff still employed by the HSO?

    YES! Furloughed workers remain employees of the employer and are eligible to return to work on a modified or unmodified basis.   You can learn more about furloughs here:             

    Will the musicians have the opportunity to work for and be paid by the HSO during the furlough?

    YES!  Although regular symphonic programming is not currently possible, it is vitally important that we continue to offer our musicians opportunities to perform, as a essential component of our mission to serve and enrich our community through music.  Even though the orchestra is furloughed, HSO musicians are engaged in “alternative” programming and compensated for such work, based upon the ‘service rate’ paid to each musician.  Such programming is smaller in scale and utilizes far fewer musicians than usual but presents a broad spectrum of employment opportunities for our musicians and music for every member of our community. 

     What kind of programming will be produced?

    For the time being all programming will be “digital” or online.   Here are some examples of what is in development and on our calendar:

    Masterworks In-Depth with Carolyn Kuan: Carolyn, special guests and HSO musicians will dig into the stories behind the music originally scheduled for our Masterworks concerts this season. Look for feature performances from our musicians!  Click here for info

    HSO Spotlight Series: Revive your spirit -the HSO Spotlight Series is a brand-new way to experience the HSO! Each month, we will premiere 60-minute performances by HSO ensembles and guests recorded at exciting venues in and around Hartford, and available on-demand for a limited time.  Click here for more info 

    Education and Community Engagement Programs: Numerous programs for children and adult learners are in development, ranging from a “Meet the Orchestra” children’s series hosted by a puppet and HSO musician guest artists, to opportunities for students to perform for HSO musicians and receive expert feedback.  We also plan the return of our acclaimed Young Artists Competition in an expanded digital format.  

    Do you plan to bring back all of the HSO musicians and staff?

    YES – as soon as regulations permit us to return to full performances and audiences.  We expect this process to unfold in stages as Governor Lamont gradually expands allowable indoor audience capacity and our performance venues, including The Bushnell Performing Arts Center, begin to allow performances. 

    With musicians and staff furloughed and programming altered, what does my donation support?

    Your generosity during this crisis made it possible to keep our musicians and staff employed, despite the fact we could not hold any large scale symphony performances.  It also enabled us to create virtual programming, which offered work to the musicians and engaged our community, including HSO To Go, our HSO Spotlight Series, and Masterworks In-Depth with Carolyn Kuan

    Your continued support helps us to create the new programming listed above, which are urgently needed to bring ongoing value to our community, as well as  meaningful work and compensation to musicians.  And when we can return to traditional performances with live audiences, we’ll need to be prepared and able to meet the substantial production expenses that such performances require.

    Are musicians and staff eligible to apply for and collect unemployment benefits while on furlough?

    Yes. The HSO supports unemployment benefits for all of our furloughed employees.

    What is the HSO’s current financial condition and can it survive this crisis?

    The HSO completed its 2019-20 season and fiscal year on August 31. Fortunately, we enjoyed a very successful first half of the season which helped prepare us for the turmoil of the second half of the season. Thanks to the incredible generosity of supporters, hard work, and a Paycheck Protection Program forgivable loan, we ended the fiscal year at near-break even and an uncompromised endowment.

    There is no question that we have many substantial challenges to overcome in the 2020-21 season. Our Board of Directors has approved an organizational budget that forecasts negative net income– even with the orchestra and staffing reductions described above. The Board of Directors and senior management have accepted the responsibility of finding ways to control and reduce this deficit throughout the season. Ultimately, our greatest responsibility is to protect and position the HSO for the future in an unpredictable environment – so that the music will once again soar, delight, thrill, soothe and bring us closer than ever.

    Who can I contact for comments and more information?

    Media inquiries should be directed to HSO Marketing and Public Relations Manager Amanda Savio,   General inquiries should be directed to





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166 Capitol Ave
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©2018 Hartford Symphony Orchestra
The Bushnell: 166 Capitol Ave. Hartford, CT 06106