Ticket Policies

Click here for HSO's ticketing policies.

A ticket is required for everyone in attendance at all Hartford Symphony events. Anyone who wishes to enter the performance space, either at The Bushnell, Wadsworth Atheneum, Simsbury Meadows Performing Arts Center, or other venues is required have a valid ticket at the time of entry.

Health and Safety Update 

In response to the escalating threat of COVID-19 in Connecticut and  Governor Ned Lamont’s ban on public gatherings of 5 people or more through April 30. The Harry Potter and the Goblet of Fire™ in Concert performances have been rescheduled to April 24, 2021. Cancelled April performances include the Discovery Concert Series Link Up: The Orchestra Moves performance on April 8, and Rachmaninoff and Tchaikovsky April 17-19.

Patrons who have tickets to any performances that have been postponed or cancelled should contact the Box Office at tickets@hartfordsymphony.org (preferred method) or call 860-244-2999 to donate tickets back to the HSO, receive a credit for HSO tickets, or receive a refund.

Please call 860-244-2999 with any questions.

Child and Student Tickets

Student tickets for children ages 12-18 and college students are available for most of our regular season performances. Discounted tickets for children ages 12 & under are also available for our Talcott Mountain Music Festival performances.

Refunds

We regret that ticket refunds are not possible. Tickets may be exchanged to any other Hartford Symphony concerts. Please consult the Exchanging Tickets page for additional information.

Lost Tickets

If your tickets are misplaced or destroyed, please call HSO Ticket Services at 860-987-5900 and we will gladly replace them at no additional charge. If you need your tickets replaced the night of the performance, please see the HSO Representative when you arrive.